FAQ
FAQs
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What types of medical equipment do you offer?
We offer a wide range of medical equipment, including diagnostic tools, mobility aids, patient care supplies, hospital furniture, respiratory devices, and more. Whether you need equipment for home care or clinical use, we have the right products to meet your needs.
How can I place an order?
You can place an order directly through our website by selecting the products you need and following the checkout process. Alternatively, you can contact our sales team via phone or email to assist with your order.
Do you offer delivery services?
Yes, we offer delivery services for all our products. We ensure fast and reliable delivery to your desired location. Delivery charges and times may vary depending on your location and the size of the order.
Can I return or exchange a product?
Yes, we have a return and exchange policy for most items. If the product is damaged or not as described, you may be eligible for a return or exchange within a specified time period. Please refer to our Returns and Exchanges Policy for full details.
Do you offer after-sales support?
Absolutely! We provide comprehensive after-sales support, including maintenance, repairs, and technical assistance for the products you purchase from us. Feel free to reach out if you need any help post-purchase.
Are your products approved for medical use?
All of our products are sourced from reputable manufacturers and comply with the necessary medical standards and certifications. We ensure that our equipment meets industry safety and quality regulations.
Do you provide warranties on your products?
Yes, most of our products come with a manufacturer’s warranty. The warranty details vary depending on the product. Please check the specific product page for more information or contact our customer service team for assistance.
Do you offer financing or payment plans?
Yes, we offer flexible financing options to help you acquire the equipment you need. Contact us to learn more about available payment plans and terms.
How can I contact your customer service?
You can reach our customer service team via phone, email, or by using the contact form on our website. We’re here to assist you with any questions or concerns you may have.
Can I get a demonstration or training for the equipment?
Yes, we provide product demonstrations and training for specific medical equipment. Our knowledgeable team can guide you through the usage and features of the products to ensure you’re fully comfortable with your purchase.
